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If you've lost a loved one at Nightingale Hospital Birmingham, we'd like to express our sympathy and sincere condolences to you and your family at this difficult time.

There are many practical matters to manage following a bereavement and this page provides some help and guidance.

Funeral arrangements

Due to the ongoing coronavirus situation and the unprecedented pressure it is putting on NHS resources, it may take longer than usual for funeral paperwork to be issued.

With this in mind, we would encourage you contact a funeral director as soon as possible. They will discuss funeral arrangements with you and arrange for your relative or friend to be transferred into their care.

There may be some circumstances where we need to relocate your loved one to an off-site mortuary, for example because a funeral director is unable to collect them. We will keep you fully informed of any movement plans.

Contact from the Bereavement Office

A member of the Bereavement Service Team at Nightingale Hospital Birmingham will contact you to discuss next steps and to offer support and guidance. 

Registering the death

A medical death certificate is required before the death can be registered. Once the medical death certificate is ready, we will send a copy direct to Solihull Register Office.

We will notify you when this is ready. You will then need to contact Solihull Register Office to arrange to register the death by telephoning 0121 704 8002

Staying safe

As your relative or friend tested positive for coronavirus (COVID-19), it's important that anyone who visited them self-isolates for 14 days after the visit and seeks advice from the NHS 111 online service or calls the NHS on 111. 

Please do not come to Nightingale Hospital Birmingham as, sadly, we are not able to provide a viewing with your loved one.

These measures are important for the safety of you, your family and the community.

Other useful contact numbers

Family Liaison Team

Nightingale Hospital Birmingham is led by University Hospitals Birmingham NHS Foundation Trust (UHB). UHB's Family Liaison team will be able to answer any questions you may have, or arrange for a member of staff to call you back.

UHB Family Liaison Team: 0121 424 0808

Coroner's Office

Birmingham and Solihull Coroner’s Office: 0121 303 3228 (option 1)

Registration services

Solihull Registration Service: 0121 704 8002